State Farm® Insurance Agent Jean Wall
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Xu Yang
October 4, 2024
5
out of
5
rating by Xu Yang
"I'm so grateful that my neighbor introduced me to Kate Dodt after I had spent numerous hours with agents at other insurance carriers trying to obtain insurance quotes. I almost gave up! Katt provided top notch service in showing me different options and their impact the very next morning after learning about our current car and home situation the night before. That quick turnaround is incredible and very much appreciated! Kate is very professional, effective and cheerful throughout the entire process. I appreciate the fact that she is able to convey complicated insurance terminologies in a clear and easy to understand manner via email and subsequent phone conversations, which greatly eased my learning curve about different product offerings and their associated impact and allowed me to make an informed decision. With Kate's assistance, I'm able to purchase both car and home insurance that are cheaper and yet with better coverages. Kate is like an angel to me after weeks long headache dealing with insurance renewal and an asset to your team. Highly recommended!!!"
We responded:
"Thank you, Xu, for sharing your experience! I'm glad to hear that Kate was able to assist you so effectively and provide such a quick turnaround on your insurance quotes. It's wonderful that she could make the process clear and manageable for you, especially given the complexities of car and home insurance. Kate's professionalism and cheerful demeanor are indeed valuable to our team. We're grateful for your recommendation and are here for any other insurance needs or questions you might have. - Jean Wall - State Farm Insurance Agent, Covington, WA"
Mike Miller
October 3, 2024
5
out of
5
rating by Mike Miller
"I'm a multi-state property owner with complex insurance needs. I've had the opportunity to use multiple insurance companies over my life, including in WA, CA, etc. Jean Wall and her team are by far the best. Responsive, polite, thoughtful and just plain get the job done. State Farm also has great prices and very competitive products overall. Kate Dodt on her team is also a superstar who I look forward to working with. Keep up the great work team!"
We responded:
"Mike, thank you for your wonderful review! We're glad to hear that our team, especially Kate, has been able to meet your complex insurance needs across multiple states. Your kind words about our responsiveness and competitive products mean a lot to us. We're always here to assist with any future needs or questions you may have. - Jean Wall - State Farm Insurance Agent, Covington, WA"
Jesse Taylor
September 20, 2024
5
out of
5
rating by Jesse Taylor
"Mitchell is extremely responsive and I love that I don't just get some random person every time. Mitchell knows me and my account well. Fantastic customer service. But today, Mitchell was out of the office but I needed something quickly. Hector was there to help me out and get me what I needed in just a few short minutes. Great team you have Jean!"
We responded:
"Hi Jesse! Thank you! We very much appreciate you leaving the fabulous review for Ariel! He is efficient and has quick response to helping our customers like you with auto insurance, renters and home insurance, and life insurance too! With appreciation, Jean"
Jenny Nikolin
September 20, 2024
5
out of
5
rating by Jenny Nikolin
"Alexa was amazing help! Squared everything away fast and easy for us after many attempts prior. Will definitely be calling her again if we have problems or simply need help with insurance."
We responded:
"Jenny, thank you for your wonderful review! I'm glad Alexa was able to assist you quickly and efficiently. We appreciate your trust and look forward to helping you with any future insurance needs. - Jean Wall - State Farm Insurance Agent, Covington, WA"
Vikram Dhot
September 18, 2024
5
out of
5
rating by Vikram Dhot
"She is too good and she had clearly explained Definitely recommended"
We responded:
"Vikram, thank you for your wonderful review! I'm glad we could clearly explain everything and that you feel confident recommending our services. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Jean Wall - State Farm Insurance Agent, Covington, WA"
Mark Perry
September 11, 2024
5
out of
5
rating by Mark Perry
"Hector is very professional and responsive."
We responded:
"Thank you, Mark! I'm glad to hear that Hector provided professional and responsive service. We appreciate your feedback and look forward to assisting you with any future needs. - Jean Wall - State Farm Insurance Agent, Covington, WA"
Ashlyne Baltazar
September 4, 2024
5
out of
5
rating by Ashlyne Baltazar
"Alexa Gilleland was very helpful"
We responded:
"Ashlyne, thank you for your review! I'm glad Alexa was able to assist you. We appreciate your feedback and look forward to helping you with any future needs. - Jean Wall - State Farm Insurance Agent, Covington, WA"
Andrew Acevedo
August 30, 2024
5
out of
5
rating by Andrew Acevedo
"Being in business, I have used several insurance companies/agents. But Jean Walls office has by far been the most professional and helpful. Alexa is who I have had the privilege of being in contact with, and she has been nothing but awesome. She is always super helpful when I need COI's, she gives us the heads up when changes that could affect my policy or bottom line arise, and most of all she is always quick to communicate without leaving me for days on end with no response. If you are looking for an insurance agent that is reliable, I highly recommend contacting this office and ask for Alexa."
We responded:
"Andrew, thank you for your wonderful review! I'm glad to hear that our office has been able to meet your expectations. Alexa is indeed a valuable member of our team, and it's great to know she has been so helpful with your COI needs and keeping you informed about policy changes. We appreciate your recommendation and look forward to continuing to provide you with reliable service. If you have any further questions or need assistance, please don't hesitate to contact us. - Jean Wall - State Farm Insurance Agent, Covington, WA"
John Gage
August 8, 2024
5
out of
5
rating by John Gage
"Worked with Mitchell. Easy and understandable. Very happy with the service."
We responded:
"Hey John, Thanks for the awesome review! I'm really glad Mitchell made everything easy and understandable for you. We're happy you had a great experience with our service. If you need anything else, we're here to help! - Jean Wall - State Farm Insurance Agent, Covington, WA"
Desirae Travis
August 7, 2024
5
out of
5
rating by Desirae Travis
"Kate Dodt was super helpful. We were able to get better coverage AND save money!"
We responded:
"Hey Desirae! So glad to hear Kate was able to help you get better coverage and save money! Thanks for sharing your experience! If you need anything else, we're here for you. - Jean Wall - State Farm Insurance Agent, Covington, WA"
John Brooks
August 1, 2024
5
out of
5
rating by John Brooks
"Kate was a huge help in showing me my options and understanding what the impacts would be. After spending a fair amount of time trying to get educated on my own, I was incredibly grateful for Kate's kind, cheerful, guidance and help understanding something that was pretty complex for me."
We responded:
"Hi John, thanks a lot for your awesome review! I'm really happy to hear that Kate was able to help you understand your options and make things clearer for you. She's definitely a valuable part of our team! If you have any more questions or need further assistance, feel free to reach out anytime. - Jean Wall - State Farm Insurance Agent, Covington, WA"
David Bacsik
July 30, 2024
5
out of
5
rating by David Bacsik
"Alexa Gilleland at this office is the best insurance rep I've worked with. She is so knowledgeable and organized. She was able to sort through my questions, provide balanced advice, and make all the changes I needed in one concise phone call."
We responded:
"Hi David, thanks a lot for your awesome review! I'm so glad to hear that Alexa was able to assist you so effectively. She's truly knowledgeable and organized, and it's great to know she could address all your questions and make the necessary changes in one call. If you need any further assistance, feel free to reach out! - Jean Wall - State Farm Insurance Agent, Covington, WA"
Jessica Clemetson
July 17, 2024
1
out of
5
rating by Jessica Clemetson
"I usually have to call twice (a day apart) to get a return call from an agent, which wouldn't be a big deal but often the person who calls me back can't answer my questions about billing, etc. And I've been trying to get my premiums lowered for nearly a year and they just went up another 25% - which they say is a "state-wide increase" - but I just switched to another provider and saved 40% with the same coverage. Also, their "drive safe and save" car monitor is a bit of a scam, other providers offer the same (or better) discount without big brother watching."
We responded:
"Dear Jessica, it saddens me to hear you have made the decision to insure elsewhere. My insurance also rose 29% as I see day to day the rising cost of fixing cars and medical bills due to bad accidents. State Farm dropped rates dramatically during Covid where we experienced these same percentage decreases. Normally any customer leaving due to price will let us review what the new company has set up. Often they leave off a coverage, or raise deductibles, or cut in half and the average consumer does not realize this. I see that my staff spoke with you and looked at many options to lower cost. We are happy to spend time looking at what is important to you. My team and I don't determine rates but we do provide outstanding service. We hope that we may earn back your business and appreciate the time with our agency. Jean Wall"
melissa flatt
July 10, 2024
5
out of
5
rating by melissa flatt
"We worked with Hector to switch all our insurance policies over to State Farm. Hector provided friendly, clear and timely communication through the process. Thank you Hector and State Farm for such a positive experience!"
We responded:
"Thank you, Melissa, for sharing your positive experience working with Hector to switch your insurance policies to State Farm! We're glad you found Hector's communication friendly, clear, and timely. We appreciate your trust in our team and look forward to assisting you further in the future! Jean Wall - State Farm Insurance Agent, Covington, WA"
Chris Schrier
July 3, 2024
5
out of
5
rating by Chris Schrier
"As a general contractor, it is very important to know a great insurance agent for my clients. When I walk into an insurance job and I start asking questions, a lot of homeowners have no idea of their coverage. That's when I send them to my trusted State Farm agent Jean Wall. She is the best and truly cares about her clients. Her team is amazing and will help you any way they can."
We responded:
"Thank you, Chris, for recognizing the dedication and care our team provides to homeowners! It's important for us to assist with our community's insurance needs and ensure everyone is well-informed about their coverage. We appreciate your recommendations and are greatful for your trust in our office! - Jean Wall - State Farm Insurance Agent, Covington, WA"
Kay Aye
July 2, 2024
5
out of
5
rating by Kay Aye
"I met with Jean for a review of my insurance, and she was so detailed about coverages and options available. She wasn't pushy about getting me to switch, just kind going over everything. Jean and her team work hard and are very professional. They make sure you are educated on what you need and are getting."
We responded:
"Thank you, Kay, for sharing your experience! I am happy we were able to assist you with your insurance needs. Please feel free to reach out for any future insurance needs or questions! - Jean Wall, State Farm Insurance Agent, Covington, WA"
Daniel Kessler
July 2, 2024
5
out of
5
rating by Daniel Kessler
"Jean went out of her way to make sure that I completely understood what my current insurance provided in a clear and concise way. She didn't pressure me to get more but explained what I had and what additional insurance could provide. She took time to get to know my family and our situation and gave us affordable options that are what we need to give us peace of mind."
We responded:
"Daniel, I'm pleased to hear that you found my explanations helpful and our insurance options affordable and tailored to your needs. It was a pleasure getting to know your family and assisting you with peace of mind. Thank you for your positive feedback! Feel free to reach out if you require further assistance with your coverage needs. - Jean Wall - State Farm Insurance Agent, Covington, WA"
Vladimir Busuioc
July 1, 2024
5
out of
5
rating by Vladimir Busuioc
"**Highly Recommended** Based on my knowledge of Jean Wall and the feedback from those who have used her services, I highly recommend Jean Wall State Farm to anyone in need of home or car insurance. I can confidently say that Jean and her team are dedicated to providing top-notch service and comprehensive coverage that meets the unique needs of each client. Jean Wall is an exceptional insurance agent whose kindness, professionalism, and dedication to her clients make her a standout in the industry. If you are looking for an insurance provider that truly cares about you and your needs, Jean Wall State Farm is the perfect choice. Jean Wall State Farm is undoubtedly a remarkable insurance provider, and I am confident that anyone who chooses to work with Jean will experience the same outstanding service and care that she is known for."
We responded:
"Vladimir, your enthusiastic recommendation is truly appreciated! I'm thrilled that you found our team dedicated, professional, and caring. Providing top-notch service and comprehensive coverage tailored to your needs is our priority. Thank you for recognizing our commitment to exceptional service! Jean Wall - State Farm Insurance Agent, Covington, WA"
Brian Williams
July 1, 2024
5
out of
5
rating by Brian Williams
"I was recently in the market for new life insurance after my current policy expired. Jean and her team took the time to figure out all my future needs to ensure that my needs and concerns would be met at a price that I could afford. They were great to work with, and I am very happy they took the time to make sure everything was done correctly and that my family would be protected."
We responded:
"Hi Brian. What a nice review! Thank you for allowing Jean Wall State Farm to help you with something so important as the life insurance. #lifehappens"
Brad Rhame
July 1, 2024
5
out of
5
rating by Brad Rhame
"Jean and her team are some of the best in the insurance business! They really take care of you and make it super easy to get all your belongings covered in one spot. If you are looking for an agent who cares, then I highly recommend Jean Wall State Farm!!"
We responded:
"Brad, it is a pleasure helping your family with auto insurance, home and life insurance. We look forward to many years of protecting your family. "
Kathy Rodriguez
June 27, 2024
5
out of
5
rating by Kathy Rodriguez
"We switched and love our new agent, Kate! We struggled getting answers out of our old agent from a different agency, she dropped the ball multiple times. Finally, I met Kate randomly, we got to chatting and she told me what she did. She answered all my questions and made making the transition to her a no-brainer! Quick and smooth and now we know who to recommend in the future too!"
We responded:
"Kathy, I'm thrilled you had a smooth transition to our office! I'm pleased to hear you found Kate helpful and knowledgeable. Thank you for recommending us - we're here for all your insurance needs! - Jean Wall - State Farm Insurance Agent, Covington, WA"
Calvin Ellison
June 24, 2024
5
out of
5
rating by Calvin Ellison
"Kate helped me today get my insurance settled and signed with ease. Personable and super helpful. Thanks again"
We responded:
"Calvin, I'm glad Kate was able to assist you with your insurance needs. If you ever need assistance in the future, feel free to reach out. Jean Wall - State Farm Insurance Agent, Covington, WA"
Yvonne Madokoro
June 10, 2024
5
out of
5
rating by Yvonne Madokoro
"Mitchell is very helpful and knowledgable. I highly recommend calling him."
We responded:
"Yvonne, I'm pleased to hear that Mitchell provided you with helpful and knowledgeable service! We appreciate your recommendation and are grateful for your positive feedback. If you ever need assistance with your insurance needs, feel free to reach out to our office. Jean Wall - State Farm Insurance Agent, Covington, WA"
Jasmine2009 Dennis
May 24, 2024
4
out of
5
rating by Jasmine2009 Dennis
"Kate has been the biggest help with making sure I have renter insurance! She checks in on my policy and has been informative every step of the way. Choosing State Farm with Jean Wall has been one of the best decisions I’ve made while living in seattle. They are responsive and supportive. Would definitely recommend."
We responded:
"Hi, we're thrilled to hear you're pleased with the renter insurance assistance provided by Kate! We're grateful for your recommendation and glad you find our team responsive and supportive. Thank you for choosing Jean Wall - State Farm Insurance Agency in Covington, WA"
Dave Mahoney
May 13, 2024
5
out of
5
rating by Dave Mahoney
"Jean Wall - State Farm Agency has supported me through numerous insurance scenarios. Most recently Kate helped me through my new home insurance efficiently and flawlessly. The entire agency always does an incredible job and puts their customers needs first. Thanks Team!"
We responded:
"Dave, your recent review has truly made our day! I'm thrilled to hear that Kate provided you with efficient and flawless assistance for your new homeowners insurance. Our team always prioritizes our customers' needs, and we're grateful for your recognition of our hard work. If you ever need further assistance, please don't hesitate to reach out. Thank you for choosing Jean Wall - State Farm Insurance Agent, Covington, WA!"