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State Farm® Insurance Agent Jean Wall

4.9 out of 5 average rating (270 reviews)

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Xiaochuan Sun

December 7, 2023

5  out of  5 rating by Xiaochuan Sun
"I have been working with Kate for my auto and home insurance. She was very patient and always had prompt response for all my questions. Highly recommended her!!"
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Diane Clifford

December 2, 2023

5  out of  5 rating by Diane Clifford
"I had a very pleasant phone chat with Alexa today. She very efficiently switched my auto coverage from my old vehicle to my new one and provided me with a temporary i.d. card."
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Jamie Kai

December 1, 2023

5  out of  5 rating by Jamie Kai
"Alexa helped me add a new car to my insurance plan and answered the many questions I had. She was super helpful, easy to communicate with, and got everything I needed!"
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Molly Wise

November 30, 2023

5  out of  5 rating by Molly Wise
"5 star customer service from Alexa! Always willing to go above and beyond to help."
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Siera Bissell

November 30, 2023

5  out of  5 rating by Siera Bissell
"I have to give a 5 star review to Alexa! Her wonderful customer service and knowledge helped me out tremendously when I was shopping for rates for my new vehicle! She was so nice and patience with all of my questions and never rushed me off the phone! Thank you again Alexa!"
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Danica Hover

November 28, 2023

5  out of  5 rating by Danica Hover
"Alexa provided quick and efficient service for what I needed help with. 10/10."
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John Deveney

November 24, 2023

5  out of  5 rating by John Deveney
"I purchased a new car and needed to update my policy. I called and spoke to Kate. She was friendly, professional and updated my policy. Kate suggested an upgrade to my policy that I took. I have worked with Kate in other concerns before and she is always friendly and helpful. She is a great asset to the company."
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Amy Holmes-Whyte

November 22, 2023

5  out of  5 rating by Amy Holmes-Whyte
"Mitchell was very friendly and helpful, and he quickly and accurately sent me the documentation I needed."
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Kersten Gaba

November 22, 2023

5  out of  5 rating by Kersten Gaba
"I have condo, cars and life insurance with Jean Wall’s office. Love how responsive her staff is. Thank you for being a good neighbor and always being there for me."
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Marjorie Parkington

November 21, 2023

5  out of  5 rating by Marjorie Parkington
"Alexa, who works for Jean Wall, has been an absolute pleasure to work with. Her customer service is bar none! I recently had to file an uninsured motorist claim and she has helped me every step of the way and gone above and beyond every time I need help. As long as she works in this office, I will remain a loyal customer."
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Sarah Armstrong

November 21, 2023

5  out of  5 rating by Sarah Armstrong
"We've been policy holders with Jean Wall for longer than I can remember (10+ years), and the recent service provided by teammate Alexa prompted me to write a review. A few weeks ago, she shared estimates for several cars we were considering, as cost to insure was a factor in our decision. Once we made a decision, Alexa quickly turned around estimates for the car we chose and shared her insights on coverage levels and deductible pros/cons. She gave us confidence and made the process as fun as could be, plus we had a new policy right away."
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Tara Lassiter

November 10, 2023

5  out of  5 rating by Tara Lassiter
"A few months ago I got into a fender bender (my fault) and gave my insurance info to the other party (they were driving a rental) and that was that. Well, recently I got a letter from the rental car place with a bill for over $1k. I was just going to pay it, but I thought I’d run it by StateFarm. Thank goodness I did! Katie D had me send her the letter, and she looked into it. Turns out, State Farm is going to pay the balance. I was so relieved, and Katie kept me updated through out the process. Highly recommend to check with your insurance agent before assuming you are liable for payment! 🤗"
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Sarah Hamann

November 2, 2023

5  out of  5 rating by Sarah Hamann
"Alexa was so helpful when I thought my payments were messed up! She took care of everything quickly and confirmed we were good to go."
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Josh Randall

October 31, 2023

5  out of  5 rating by Josh Randall
"Great service from Alexa with my new vehicle. Quickly got my new policy started and good explanation of the coverage!"
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Andrea Neal

October 30, 2023

5  out of  5 rating by Andrea Neal
"I have received great service here! Knowledgeable and responsive staff."
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Devon Rooney

October 25, 2023

5  out of  5 rating by Devon Rooney
"Alexa was my point of contact and they were amazing. I purchased my dream car and I was helped to get coverage started. It was so easy and took all of 15 minutes to get my new baby covered!!!!"
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Kellye Fielstra

October 25, 2023

5  out of  5 rating by Kellye Fielstra
"Kate and the whole team are amazing. It’s incredibly nice to be able to pick up the phone and immediately speak to someone regarding my policies. They are quick, friendly and so professional. Made my day to be able to speak with Kate in order to get immediate changes to my renters insurance for an upcoming move. So appreciate this level of customer service!"
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Julie Johnston

October 19, 2023

5  out of  5 rating by Julie Johnston
"Working with Kate has been great- she is prompt, knowledgeable and professional. Highly recommend!"
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Jack Fox

September 29, 2023

5  out of  5 rating by Jack Fox
"Mitchell at this office was super helpful transferring my policies from out of state, and really accommodating with my being unable to speak over the phone due to my disability. Thanks so much for the help and easy setup!"
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Kira Kusumi

September 28, 2023

5  out of  5 rating by Kira Kusumi
"My agent Mitchel was very understanding of any situation I was in and making sure I got the policies that were the best match for me regarding my living and car situations. They were always very informative and communicated in whichever mode I was more comfortable."
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Audrey Olshefsky

September 22, 2023

5  out of  5 rating by Audrey Olshefsky
"Friendly, helpful, knowledgeable and competent. Working with Ariel and team at Jean Wall State Farm gives us peace of mind."
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Shane Jamison

September 22, 2023

5  out of  5 rating by Shane Jamison
"Mitchell Harle was incredible. He saved me a lot of money and I am thankful for his excellent service."
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Tom Green

September 1, 2023

5  out of  5 rating by Tom Green
"Had some questions regarding my home insurance coverage. Mr. Ariel Paine was polite and patient with me, and was able to answer all my questions. Thank you."
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Barbara B. Suess

August 23, 2023

5  out of  5 rating by Barbara B. Suess
"Five stars for Mitchell! He helped us with a policy on a new condo purchase from across the country. Always quick to respond to our many questions. Thanks!"
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Becky Ezell

August 22, 2023

5  out of  5 rating by Becky Ezell
"Alexa was amazing, she helped me with everything I asked for. I really appreciate your business. She's awesome"