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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sherwin Newton

Sherwin Newton

March 5, 2026

5  out of  5
rating by Sherwin Newton
"I finally decided it was time to shop for new insurance and see if I could save some money. Alexa was very helpful and easy to work with; she was quick and responsive to all my questions. The whole process was much easier than I thought it would be to change all my insurance over as I had had home and auto policies and an umbrella policy I needed. In the end I'm saving hundreds per month compared to my previous provider."
We responded:
"Sherwin, thank you for your feedback! I'm glad Alexa was able to assist you effectively and make the transition seamless. It's wonderful to know you're benefiting from your new policies. If there's anything else you need, just let us know! #GoodNeighbor #Insurance #Statefarm #carinsurance #homeinsurance #likeagoodneighbor #agentjeanwall"
Profile photo of Grant Z

Grant Z

February 25, 2026

5  out of  5
rating by Grant Z
"Selenne was very helpful figuring out my auto policy"
We responded:
"Thank you for your review, Grant! I'm glad to hear that Selenne was able to assist you with your auto policy. Our team is dedicated to providing helpful and efficient service. If you have any more questions or need further assistance, feel free to reach out anytime! #GoodNeighbor #Insurance #Statefarm #carinsurance #homeinsurance #likeagoodneighbor #agentjeanwall"
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Brian Williams

February 7, 2026

5  out of  5
rating by Brian Williams
"Now that both my kids graduated it was time to get them set up with life insurance and a plan they could grow into. Brad was awesome and worked with all of us to get the right plan at a great price! Super easy! Thank you, Brad"
We responded:
"Hi Brian. What a nice review! Thank you for allowing Jean Wall State Farm to help you with something so important as the life insurance. #lifehappens"
Profile photo of Ryan Aylward

Ryan Aylward

February 6, 2026

5  out of  5
rating by Ryan Aylward
"Mitchell was great when I reviewed our auto insurance when we purchased another vehicle. Nice, friendly, and easy to talk to without feeling pressured that he was “selling” me anything."
We responded:
"Thank you, Ryan! I'm happy to hear that Mitchell provided such a positive experience while reviewing your insurance. It's important to us that our team is approachable and supportive. If you have any more questions or need assistance in the future, feel free to reach out! #GoodNeighbor #Insurance #Statefarm #carinsurance #homeinsurance #likeagoodneighbor #agentjeanwall"
Profile photo of Bakhit McBride

Bakhit McBride

February 6, 2026

5  out of  5
rating by Bakhit McBride
"Jean and her team provide exceptional customer service and competitive rates. She has helped not only me, but several members of my family with our insurance needs, always making the process smooth and easy. Jean even went above and beyond by assisting me with getting a document notarized. I’ve had nothing but positive experiences with the Jean Wall State Farm office and highly recommend them to anyone looking for reliable, trustworthy insurance support."
We responded:
"Thank you, Bakhit! I'm so happy to hear that you and your family have had such positive experiences with our office. It's wonderful to know that our team has been able to assist with your insurance needs and more. We truly appreciate your recommendation and are here whenever you need us. Let us know if there's anything else we can do for you! #GoodNeighbor #Insurance #Statefarm #carinsurance #homeinsurance #likeagoodneighbor #agentjeanwall"
Profile photo of Dana Neuts

Dana Neuts

February 2, 2026

5  out of  5
rating by Dana Neuts
"I have been a customer of Jean Wall State Farm for 3-4 years. I have car and renter's insurance and have found Jean and her team very helpful. I recently purchased life insurance through Brad Rhame, and I couldn't be more pleased. The policy is twice the limit of my previous policy, 8 years later. The premium is only slightly higher. The process was smooth, and Brad was friendly and communicative. I particularly like that Jean and her team are active in the community. I highly recommend them!"
We responded:
"Thank you, Dana, for your feedback! I'm glad to hear Brad was able to help with your life insurance needs. Your recommendation is greatly appreciated. If you need anything else, don't hesitate to reach out! #homeinsurance #likeagoodneighbor #agentjeanwall"
Profile photo of Michael C

Michael C

January 30, 2026

5  out of  5
rating by Michael C
"Mitchell is hands down one of the best I’ve ever worked with. He’s knowledgeable, patient, and genuinely cares about making sure you’re fully covered. He explains everything clearly, answers questions quickly, and makes what can seem like a stressful process feel easy and straightforward. It’s rare to find someone so professional and personable as him. Highly recommend Mitchell!"
We responded:
"Thank you for your wonderful feedback, Michael! I'm delighted to hear that Mitchell provided such exceptional service. It's great to know he made the process easy and straightforward for you. We appreciate your recommendation and are here for any future needs! #GoodNeighbor #Insurance #Statefarm #carinsurance #homeinsurance #likeagoodneighbor #agentjeanwall"
Profile photo of Jana Rhame

Jana Rhame

January 30, 2026

5  out of  5
rating by Jana Rhame
"State Farm is great! Happily covered with their home, anuto and life policies for 50+ years!"
We responded:
"Thank you, Jana! I'm so happy to know you've been satisfied with our home, auto, and life policies for over 50 years. Your trust means a lot to us. If there's anything you need, feel free to reach out anytime! #GoodNeighbor #Insurance #Statefarm #carinsurance #homeinsurance #likeagoodneighbor #agentjeanwall"
Profile photo of Tigger VanHawks

Tigger VanHawks

January 20, 2026

5  out of  5
rating by Tigger VanHawks
"Been with Jean Wall and her team since the stone ages, ok maybe just 12-13yrs! Just updated some info and made some changes with Sandi who I literally talked to for almost an hour. She is relatively new to this team but smart, sweet and so friendly. It was like talking to an old friend. They are always super knowledgeable, very patient and uber friendly while explaining all the confusing insurance terminology and coverages every time I call with questions and/or updates! I’ve seen many team members come and go over the years, but all have been great (especially Katie). I literally have all of my insurance through them, including umbrella, three cars, homeowners, and life insurance with long-term care rider insurance policies. Every time I get these flyers and invitations to switch companies, I’m like no way bc I love my team here!!!"
We responded:
"Thank you so much, Tigger, for your wonderful feedback! I'm really happy to hear about your positive experiences with our team over the years. Sandi and Katie, along with the rest of the team, are dedicated to making sure you feel like part of our family. It's great to know that you feel supported and informed with all your insurance needs. If you ever have more questions or need assistance, we're just a call away! #GoodNeighbor #Insurance #Statefarm #carinsurance #homeinsurance #likeagoodneighbor #agentjeanwall"
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susan holderman

January 14, 2026

5  out of  5
rating by susan holderman
"Alexa was great. She was so patient and kind . State Farm is lucky to have her as a employee. Thanks for your help"
We responded:
"Thank you, Susan! I'm happy to hear about your positive experience with Alexa. She truly is a valuable part of our team, and we're grateful for her dedication. If you need anything else, feel free to reach out! #GoodNeighbor #Insurance #Statefarm #carinsurance #homeinsurance #likeagoodneighbor #agentjeanwall"
Profile photo of Gwen Diaz

Gwen Diaz

January 14, 2026

5  out of  5
rating by Gwen Diaz
"Wonderful to work with! Always courteous, helpful, and responsive."
We responded:
"Gwen, thank you for your wonderful feedback! I'm happy to hear that you found our service courteous, helpful, and responsive. If you ever need anything else, feel free to reach out. Thanks for choosing us! #GoodNeighbor #Insurance #Statefarm #carinsurance #homeinsurance #likeagoodneighbor #agentjeanwall"
Profile photo of Jamie Nesterenko

Jamie Nesterenko

January 9, 2026

5  out of  5
rating by Jamie Nesterenko
"Alexa was a pleasure to speak with, she quickly and effectively presented my options for coverage and I now have a better insurance policy for less than I was paying before thanks to her."
We responded:
"Thank you, Jamie! I'm happy to hear that Alexa was able to assist you effectively and help you find a better insurance policy. Our team is dedicated to providing excellent service and ensuring our customers have the best options available. If you have any more questions or need further assistance, feel free to reach out! #GoodNeighbor #Insurance #Statefarm #carinsurance #homeinsurance #likeagoodneighbor #agentjeanwall "
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zeeckone

January 7, 2026

5  out of  5
rating by zeeckone
"Jean Wall is extremely professional, easy to work with, and very knowledgeable. Anyone who works with her will be well taken care of."
We responded:
"Thank you, zeeckone! I'm happy to hear that you found working with our office to be a positive experience. Our team is dedicated to providing knowledgeable and professional service. If you ever need assistance in the future, feel free to reach out! #GoodNeighbor #Insurance #Statefarm #carinsurance #homeinsurance #likeagoodneighbor #agentjeanwall"
Profile photo of Mike Dalton

Mike Dalton

December 31, 2025

5  out of  5
rating by Mike Dalton
"Not only have I worked with Jean, and sent referrals to her office, but I also know Jean on a personal level. Every person I’ve referred to them has been ecstatic about the easy to follow service, and the rates offered. If you’re looking for a long term relationship with an insurance agency you can trust, look no further. I’m confident that Jean and her team at Jean Wall State Farm are the solution you’ve been looking for."
We responded:
"Thank you, Mike! I'm so happy to hear about your positive experiences with our team. Your referrals and trust mean a lot to us, and we're glad to provide a service that meets your expectations. If there's anything else we can do for you, just let us know! #GoodNeighbor #Insurance #Statefarm #carinsurance #homeinsurance #likeagoodneighbor #agentjeanwall"
Profile photo of Jodi Longley

Jodi Longley

December 31, 2025

5  out of  5
rating by Jodi Longley
"Jean and her team are amazing at listening to what their clients need and supplying the best coverages needed. When shopping the rates were better and the service was outstanding."
We responded:
"Thank you, Jodi! I'm happy to know that you found our service outstanding and our rates competitive. Listening to your needs and providing the best coverage is what we strive for every day. If you ever need anything else, just let us know! #GoodNeighbor #Insurance #Statefarm #carinsurance #homeinsurance #likeagoodneighbor #agentjeanwall"
Profile photo of Andrea Marziano

Andrea Marziano

December 31, 2025

5  out of  5
rating by Andrea Marziano
"Do you want the personal touch of an insurance agent who really listens? Jean and her team are all caring people who actually answer their phones and are ready to help! Give them a call to discuss your options with them. The personal service makes all the difference."
We responded:
"Andrea, thank you for your wonderful feedback! I'm happy to know that you appreciate the personal touch and attentive service from our team. We're always here to assist with your insurance needs. Let us know if there's anything else we can do for you! #GoodNeighbor #Insurance #Statefarm #carinsurance #homeinsurance #likeagoodneighbor #agentjeanwall"
Profile photo of Brooke Ashley

Brooke Ashley

December 29, 2025

5  out of  5
rating by Brooke Ashley
"Jean Wall and her team at State Farm were wonderful to work with. They helped me save money, gave me real clarity around my coverage, and finally helped me get life insurance in place. They truly look out for your best interest and are very responsive. The complimentary policy review alone is worth it. I learned so much and feel much more confident in my coverage."
We responded:
"Thank you, Brooke Ashley! I'm happy to hear that you had such a positive experience with our team. It's great to know that the policy review was beneficial and that you feel more confident in your coverage. If you ever have more questions or need further assistance, just let us know. We're here for you! #GoodNeighbor #Insurance #Statefarm #carinsurance #homeinsurance #likeagoodneighbor #agentjeanwall"
Profile photo of M E

M E

December 9, 2025

5  out of  5
rating by M E
"Alexa Spring and State Farm team was great.. I decided go with them based on their coverage and customer service. Thank you Team !"
We responded:
"Thank you! I'm happy to hear that Alexa and our team provided you with excellent coverage and customer service. We appreciate your decision to choose us! If you need anything else, feel free to reach out. #GoodNeighbor #Insurance #Statefarm #carinsurance #homeinsurance #likeagoodneighbor #agentjeanwall "
Profile photo of Mary K-C

Mary K-C

December 2, 2025

4  out of  5
rating by Mary K-C
"recent changes regarding our agent was not communicated however we are very pleased with the. competency of our new agent, Mitchell. He seems very knowledgeable and thorough and a pleasure to work with."
We responded:
"Thank you for your feedback, Mary! I'm glad to hear that you're satisfied with Mitchell's service and find him knowledgeable and thorough. I apologize for any communication gaps regarding recent changes. If you have any questions or need further assistance, feel free to reach out! #GoodNeighbor #Insurance #Statefarm #carinsurance #homeinsurance #likeagoodneighbor #agentjeanwall"
Profile photo of Hunter

Hunter

November 26, 2025

5  out of  5
rating by Hunter
"Alexa helped me set up my life insurance. She made the process very simple. Highly recommend reaching out to her for life insurance."
We responded:
"Thank you for your review, Hunter! I'm glad to hear that Alexa made setting up your life insurance easy. We appreciate your recommendation and are here for any future insurance needs you might have. Let us know if there's anything else we can assist you with!"
Profile photo of Debby Hartsock

Debby Hartsock

November 21, 2025

5  out of  5
rating by Debby Hartsock
"Brad at Jean Wall State Farm so so helpful and patient with us. We were able to save significant $$ and got earthquake coverage 😃"
We responded:
"Thank you, Debby! I'm happy to hear that Brad was helpful and patient during your experience with us. It's great that you were able to save money and secure earthquake coverage. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Christine Eilenberger

Christine Eilenberger

November 14, 2025

5  out of  5
rating by Christine Eilenberger
"I spoke with Sandi & she was so helpful with getting us a new quote!"
We responded:
"Christine, thank you for your feedback! I'm glad to hear that Sandi was able to assist you with a new quote. Our team is dedicated to providing helpful and efficient service. If you have any more questions or need further assistance, feel free to reach out!"
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Stephen Hendrickson

October 29, 2025

5  out of  5
rating by Stephen Hendrickson
"My family switched over to State Farm last year and have had the pleasure of working with Mitchell Harle. He deserves public recognition for his transparency, professionalism, and dedication to advocate for us as policy holders. He went above and beyond to ensure we were taken care of. His actions are the kind that reenforces our wanting to keep business here. Thank you Mitchell!"
We responded:
"Thank you, Stephen, for sharing your experience! I'm delighted to hear that Mitchell has been such a valuable resource for your family. His commitment to transparency and professionalism truly makes a difference. We're grateful to have you with us and look forward to continuing to support your insurance needs. Let us know if there's anything else we can assist with!"
Profile photo of Shane Ryland

Shane Ryland

October 21, 2025

5  out of  5
rating by Shane Ryland
"Jean Wall Insurance provide great customer support. I especially like the way they review your coverage each year and give common-sense advice about whether your coverage is adequate or not. Brad Rhame is the agent we deal with."
We responded:
"Thank you for your review, Shane! I'm happy to hear that you appreciate our annual coverage reviews and the practical advice we offer. Brad is a valued member of our team, and I'm glad he's been able to assist you effectively. If you ever have more questions or need further assistance, feel free to reach out!"
Profile photo of Steven Braun

Steven Braun

October 17, 2025

5  out of  5
rating by Steven Braun
"Hi They are best Customer Sevuce and they really care u."
We responded:
"Thank you, Steven! I'm happy to know you appreciated our customer service and felt cared for. If there's anything else we can do for you, just let us know!"