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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tigger VanHawks

January 20, 2026

5  out of  5
rating by Tigger VanHawks
"Been with Jean Wall and her team since the stone ages, ok maybe just 12-13yrs! Just updated some info and made some changes with Sandi who I literally talked to for almost an hour. She is relatively new to this team but smart, sweet and so friendly. It was like talking to an old friend. They are always super knowledgeable, very patient and uber friendly while explaining all the confusing insurance terminology and coverages every time I call with questions and/or updates! I’ve seen many team members come and go over the years, but all have been great (especially Katie). I literally have all of my insurance through them, including umbrella, three cars, homeowners, and life insurance with long-term care rider insurance policies. Every time I get these flyers and invitations to switch companies, I’m like no way bc I love my team here!!!"
We responded:
"Thank you so much, Tigger, for your wonderful feedback! I'm really happy to hear about your positive experiences with our team over the years. Sandi and Katie, along with the rest of the team, are dedicated to making sure you feel like part of our family. It's great to know that you feel supported and informed with all your insurance needs. If you ever have more questions or need assistance, we're just a call away! #GoodNeighbor #Insurance #Statefarm #carinsurance #homeinsurance #likeagoodneighbor #agentjeanwall"
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susan holderman

January 14, 2026

5  out of  5
rating by susan holderman
"Alexa was great. She was so patient and kind . State Farm is lucky to have her as a employee. Thanks for your help"
We responded:
"Thank you, Susan! I'm happy to hear about your positive experience with Alexa. She truly is a valuable part of our team, and we're grateful for her dedication. If you need anything else, feel free to reach out! #GoodNeighbor #Insurance #Statefarm #carinsurance #homeinsurance #likeagoodneighbor #agentjeanwall"
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Gwen Diaz

January 14, 2026

5  out of  5
rating by Gwen Diaz
"Wonderful to work with! Always courteous, helpful, and responsive."
We responded:
"Gwen, thank you for your wonderful feedback! I'm happy to hear that you found our service courteous, helpful, and responsive. If you ever need anything else, feel free to reach out. Thanks for choosing us! #GoodNeighbor #Insurance #Statefarm #carinsurance #homeinsurance #likeagoodneighbor #agentjeanwall"
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Jamie Nesterenko

January 9, 2026

5  out of  5
rating by Jamie Nesterenko
"Alexa was a pleasure to speak with, she quickly and effectively presented my options for coverage and I now have a better insurance policy for less than I was paying before thanks to her."
We responded:
"Thank you, Jamie! I'm happy to hear that Alexa was able to assist you effectively and help you find a better insurance policy. Our team is dedicated to providing excellent service and ensuring our customers have the best options available. If you have any more questions or need further assistance, feel free to reach out! #GoodNeighbor #Insurance #Statefarm #carinsurance #homeinsurance #likeagoodneighbor #agentjeanwall "
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zeeckone

January 7, 2026

5  out of  5
rating by zeeckone
"Jean Wall is extremely professional, easy to work with, and very knowledgeable. Anyone who works with her will be well taken care of."
We responded:
"Thank you, zeeckone! I'm happy to hear that you found working with our office to be a positive experience. Our team is dedicated to providing knowledgeable and professional service. If you ever need assistance in the future, feel free to reach out! #GoodNeighbor #Insurance #Statefarm #carinsurance #homeinsurance #likeagoodneighbor #agentjeanwall"
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Mike Dalton

December 31, 2025

5  out of  5
rating by Mike Dalton
"Not only have I worked with Jean, and sent referrals to her office, but I also know Jean on a personal level. Every person I’ve referred to them has been ecstatic about the easy to follow service, and the rates offered. If you’re looking for a long term relationship with an insurance agency you can trust, look no further. I’m confident that Jean and her team at Jean Wall State Farm are the solution you’ve been looking for."
We responded:
"Thank you, Mike! I'm so happy to hear about your positive experiences with our team. Your referrals and trust mean a lot to us, and we're glad to provide a service that meets your expectations. If there's anything else we can do for you, just let us know! #GoodNeighbor #Insurance #Statefarm #carinsurance #homeinsurance #likeagoodneighbor #agentjeanwall"
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Jodi Longley

December 31, 2025

5  out of  5
rating by Jodi Longley
"Jean and her team are amazing at listening to what their clients need and supplying the best coverages needed. When shopping the rates were better and the service was outstanding."
We responded:
"Thank you, Jodi! I'm happy to know that you found our service outstanding and our rates competitive. Listening to your needs and providing the best coverage is what we strive for every day. If you ever need anything else, just let us know! #GoodNeighbor #Insurance #Statefarm #carinsurance #homeinsurance #likeagoodneighbor #agentjeanwall"
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Andrea Marziano

December 31, 2025

5  out of  5
rating by Andrea Marziano
"Do you want the personal touch of an insurance agent who really listens? Jean and her team are all caring people who actually answer their phones and are ready to help! Give them a call to discuss your options with them. The personal service makes all the difference."
We responded:
"Andrea, thank you for your wonderful feedback! I'm happy to know that you appreciate the personal touch and attentive service from our team. We're always here to assist with your insurance needs. Let us know if there's anything else we can do for you! #GoodNeighbor #Insurance #Statefarm #carinsurance #homeinsurance #likeagoodneighbor #agentjeanwall"
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Brooke Ashley

December 29, 2025

5  out of  5
rating by Brooke Ashley
"Jean Wall and her team at State Farm were wonderful to work with. They helped me save money, gave me real clarity around my coverage, and finally helped me get life insurance in place. They truly look out for your best interest and are very responsive. The complimentary policy review alone is worth it. I learned so much and feel much more confident in my coverage."
We responded:
"Thank you, Brooke Ashley! I'm happy to hear that you had such a positive experience with our team. It's great to know that the policy review was beneficial and that you feel more confident in your coverage. If you ever have more questions or need further assistance, just let us know. We're here for you! #GoodNeighbor #Insurance #Statefarm #carinsurance #homeinsurance #likeagoodneighbor #agentjeanwall"
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M E

December 9, 2025

5  out of  5
rating by M E
"Alexa Spring and State Farm team was great.. I decided go with them based on their coverage and customer service. Thank you Team !"
We responded:
"Thank you! I'm happy to hear that Alexa and our team provided you with excellent coverage and customer service. We appreciate your decision to choose us! If you need anything else, feel free to reach out. #GoodNeighbor #Insurance #Statefarm #carinsurance #homeinsurance #likeagoodneighbor #agentjeanwall "
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Andrew Osterman

December 9, 2025

5  out of  5
rating by Andrew Osterman
"Great customer service every time I call"
We responded:
"Thank you, Andrew! I'm happy to know that you consistently experience great customer service when you call. We’re committed to maintaining that level of service for you. Let us know if there's anything else we can assist you with! #GoodNeighbor #Insurance #Statefarm #carinsurance #homeinsurance #likeagoodneighbor #agentjeanwall "
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Mary K-C

December 2, 2025

4  out of  5
rating by Mary K-C
"recent changes regarding our agent was not communicated however we are very pleased with the. competency of our new agent, Mitchell. He seems very knowledgeable and thorough and a pleasure to work with."
We responded:
"Thank you for your feedback, Mary! I'm glad to hear that you're satisfied with Mitchell's service and find him knowledgeable and thorough. I apologize for any communication gaps regarding recent changes. If you have any questions or need further assistance, feel free to reach out! #GoodNeighbor #Insurance #Statefarm #carinsurance #homeinsurance #likeagoodneighbor #agentjeanwall"
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Hunter

November 26, 2025

5  out of  5
rating by Hunter
"Alexa helped me set up my life insurance. She made the process very simple. Highly recommend reaching out to her for life insurance."
We responded:
"Thank you for your review, Hunter! I'm glad to hear that Alexa made setting up your life insurance easy. We appreciate your recommendation and are here for any future insurance needs you might have. Let us know if there's anything else we can assist you with!"
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Debby Hartsock

November 21, 2025

5  out of  5
rating by Debby Hartsock
"Brad at Jean Wall State Farm so so helpful and patient with us. We were able to save significant $$ and got earthquake coverage 😃"
We responded:
"Thank you, Debby! I'm happy to hear that Brad was helpful and patient during your experience with us. It's great that you were able to save money and secure earthquake coverage. If you have any more questions or need further assistance, feel free to reach out!"
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Christine Eilenberger

November 14, 2025

5  out of  5
rating by Christine Eilenberger
"I spoke with Sandi & she was so helpful with getting us a new quote!"
We responded:
"Christine, thank you for your feedback! I'm glad to hear that Sandi was able to assist you with a new quote. Our team is dedicated to providing helpful and efficient service. If you have any more questions or need further assistance, feel free to reach out!"
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Stephen Hendrickson

October 29, 2025

5  out of  5
rating by Stephen Hendrickson
"My family switched over to State Farm last year and have had the pleasure of working with Mitchell Harle. He deserves public recognition for his transparency, professionalism, and dedication to advocate for us as policy holders. He went above and beyond to ensure we were taken care of. His actions are the kind that reenforces our wanting to keep business here. Thank you Mitchell!"
We responded:
"Thank you, Stephen, for sharing your experience! I'm delighted to hear that Mitchell has been such a valuable resource for your family. His commitment to transparency and professionalism truly makes a difference. We're grateful to have you with us and look forward to continuing to support your insurance needs. Let us know if there's anything else we can assist with!"
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Luke Farden

October 27, 2025

5  out of  5
rating by Luke Farden
"Brandon from Jean Wall State Farm was extremely helpful and knowledgeable during the policy review"
We responded:
"Thank you, Luke! I'm happy to hear that Brandon was able to assist you effectively during your policy review. Our team is committed to providing knowledgeable and helpful service to all our customers. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Shane Ryland

October 21, 2025

5  out of  5
rating by Shane Ryland
"Jean Wall Insurance provide great customer support. I especially like the way they review your coverage each year and give common-sense advice about whether your coverage is adequate or not. Brad Rhame is the agent we deal with."
We responded:
"Thank you for your review, Shane! I'm happy to hear that you appreciate our annual coverage reviews and the practical advice we offer. Brad is a valued member of our team, and I'm glad he's been able to assist you effectively. If you ever have more questions or need further assistance, feel free to reach out!"
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Steven Braun

October 17, 2025

5  out of  5
rating by Steven Braun
"Hi They are best Customer Sevuce and they really care u."
We responded:
"Thank you, Steven! I'm happy to know you appreciated our customer service and felt cared for. If there's anything else we can do for you, just let us know!"
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Alan Weaver

October 15, 2025

5  out of  5
rating by Alan Weaver
"Great people to work with, find the best coverage you will need. They are always there to help when you have questions."
We responded:
"Thank you, Alan! I'm so happy to hear that you found our team helpful and that we could assist you in finding the right coverage. We're always here to answer any questions you might have. Let us know if there's anything else we can do for you!"
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Christie Megill

October 15, 2025

5  out of  5
rating by Christie Megill
"Helpful and communicative with insurance needs. Highly recommend!"
We responded:
"Christie, thank you for your wonderful feedback! I'm happy to know you found our team helpful and communicative with your insurance needs. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
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Nicole Desmul

October 14, 2025

5  out of  5
rating by Nicole Desmul
"Alexa Spring helped me update our home policy and she was very helpful. She provided what the coverage would cover, costs, and updated our policy for us."
We responded:
"Thank you, Nicole! I'm happy to hear that Alexa was able to assist you with updating your policy and provide you with all the necessary details. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Britt Whitaker

October 9, 2025

5  out of  5
rating by Britt Whitaker
"Prompt and professional detailed handling of my claim- well done!"
We responded:
"Thank you, Britt! I'm happy to hear that you found the handling of your claim prompt and professional. Our office is dedicated to providing detailed service to all our customers. Let us know if there's anything else we can assist you with!"
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Ryan VanWieringen

September 22, 2025

5  out of  5
rating by Ryan VanWieringen
"We’ve been with Jean for over 10 years. They handle all of our insurance and have been great. Recently, Alexa helped us changing our coverage as we moved between properties. She was extremely fast to respond and friendly."
We responded:
"Thank you, Ryan, for your feedback! It is great to hear that you have been satisfied with our service for over a decade. Alexa is a wonderful part of the team! We’re always here to help with any of your insurance needs!"
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Ahuvah Reese

September 19, 2025

5  out of  5
rating by Ahuvah Reese
"Every experience with Jean and her staff is exceptional. Been a customer for at least 15 years. Just the other day, I called the office for a rundown on my car insurance policy. It’s the kind of personal, down to earth, blast from the past kind of pleasant interaction you just don’t come across with other service providers, insurance related or otherwise. Thank you Jean and Mitchel!"
We responded:
"Ahuvah, thank you for your wonderful feedback! I'm so happy to hear that your experiences with us have been consistently exceptional over the years. We truly value your long-term trust and are always here to provide that personal touch you appreciate. If you ever need anything else, just let us know!"