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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...


May 26, 2023

5  out of  5 rating by A T
"Alexa was quick and make changing our policy painless and easy"

Marnee Woodruff

May 4, 2023

5  out of  5 rating by Marnee Woodruff
"Alexa and all the staff are excellent always, I’ve been insured by them since 2017, I thank them for their great customer service & support"

Mekenzie Madokoro

April 28, 2023

5  out of  5 rating by Mekenzie Madokoro
"Mitchell is always such a great help when I have questions about insurance and Jean is the best agent in town!"

Emily Lautenbach

April 10, 2023

5  out of  5 rating by Emily Lautenbach
"Alexa was super helpful in correcting a billing issue. Thanks Alexa!"

Michael Zucker

April 7, 2023

5  out of  5 rating by Michael Zucker
"Highly recommend. Kate and Alexa went above and beyond to assist me with my policy. Great agency and terrific people."

Christopher Peck

April 5, 2023

5  out of  5 rating by Christopher Peck
"Alexa was extremely helpful and took care of my issues very quickly!"

Vicki Pfouts

April 4, 2023

5  out of  5 rating by Vicki Pfouts
"I love Jean Wall Insurance, State Farm, for their attention to detail and quick response! Mitchell had an outstanding response to request!"

Marin Bogert

March 31, 2023

5  out of  5 rating by Marin Bogert
"I love the team at Jean's State Farm agency! They are always quick to help us and so easy to work with. Really appreciate the entire team."

Cheryl Sykes

March 14, 2023

5  out of  5 rating by Cheryl Sykes
"I spoke with Ariel today about our insurance coverage. It was detailed and a lot of information to cover. Ariel is very precise and clear about the coverage. He made the policy information easy to understand. Insurance is complicated for me. On another note he has been available to answer questions about a problem with the rental property and has made it easier for me to start the claim process with State Farm. Amazing to get someone to answer a text or phone quickly. Thank you"

kelah tamarak

February 28, 2023

5  out of  5 rating by kelah tamarak
"Great Customer Service and explanation of benefits."

Corey O'Brien

February 17, 2023

5  out of  5 rating by Corey O'Brien
"Ariel is great. Good balance of consultative approach & persistence"

brittany Simpson

February 10, 2023

5  out of  5 rating by brittany Simpson
"Kate was so helpful in explaining all of the different coverages avaliable to help me make the best choice for me. She helped me understand how i would be protected with our new policy. She made everything so easy for me! I would 10/10 recommend her and her team!"

Bianca Rowlett

February 10, 2023

5  out of  5 rating by Bianca Rowlett
"Mr. Paine was/is knowledgeable, friendly, and helpful, quick to respond to inquiries, and super easy to work with. The process of obtaining insurance was quick and easy. I'm super satisfied with my insurance policies and with the customer service provided by my local agent. Would definitely recommend to others!"

Gerrit Maritz

February 4, 2023

5  out of  5 rating by Gerrit Maritz
"Great service from Ariel and the team setting up a new auto-insurance for me. Ariel was able to get my policy pre-approved on the same day! The follow-up service was also excellent and they proactively reached out to ensure everything was set up correctly."

Rajat Luthra

January 17, 2023

5  out of  5 rating by Rajat Luthra
"Great experience working with Ariel in Jean's team. Thank you for the great service. Loved it!"

Thomas Smeeth

January 11, 2023

5  out of  5 rating by Thomas Smeeth
"I always experience top notch professional, personal service from this Jean Wall team. I’m very satisfied with their core products yet the people make it outstanding to ‘be a part of the family.’"

H Janes

January 6, 2023

5  out of  5 rating by H Janes
"Alexa has been awesome at helping us with our homeowners insurance-- highly communicative and with a problem-solving approach"

keara mulvihill

January 5, 2023

5  out of  5 rating by keara mulvihill
"Ariel was extremely caring and supportive and walked me through a new policy on the phone patiently for hours even though my situation is complex and I am generally pretty useless and confused with things like this. Thank you Ariel!"

Daniela Noriega

January 5, 2023

5  out of  5 rating by Daniela Noriega
"I was assisted by Ariel and he was super diligent and efficient, he made sure I was informed of all what I needed to know about the services I was requiring and I always felt very pleased with his assistance."

Meguire Heston

December 30, 2022

5  out of  5 rating by Meguire Heston
"Recommend wholeheartedly and without reservation!"

Sofi Anderson

December 29, 2022

5  out of  5 rating by Sofi Anderson
"There’s just something about smart women! I recently left another agency, by the same name in Maple Valley, due to constant incompetence; in fact, I was ready to leave StateFarm altogether until I reached out to Jean wall. Her office immediately rectified every single problem, and there were many, so that I am now a huge fan and recommend this particular branch to anybody who needs a change. If I could sing a tune, I would sing Jean wall praises! If I could hike to the tallest mountain on a whim, I would do so and shout out Gene wall state farm insurance! This office will not let you down, but rather make you see why and how competence is sexy!"

Carley Nance

December 29, 2022

5  out of  5 rating by Carley Nance
"I worked with Mitchell Harle on my renters insurance about a year ago and recently bundled in my car insurance as well. He’s so helpful and thorough and treated me like he was creating a policy for himself. Highly recommend working with Mitchell!"

Bridget Whelan

December 20, 2022

5  out of  5 rating by Bridget Whelan
"Jean and her staff are always attentive and take care of my requests and questions easily. I appreciate their advice and am happy to be a customer."

Laurie Leone Klingler

December 1, 2022

5  out of  5 rating by Laurie Leone Klingler
"Katy is Awesome! She’s friendly and very quick to get you what you want and need. I just switched over to them and I can’t tell you how pleased I am with how Katy took care of everything and even got lower prices then what was first quoted. Thank you…!!!…"

Bristol Kvernenes

November 10, 2022

5  out of  5 rating by Bristol Kvernenes
"Amber went above and beyond. I have a anxiety issue and have a really hard time with all insurance etc. amber never made me feel bad and found ways to accommodate me. She went above and beyond! Thank you for treating me like a person who matters. What a wonderful change of pace."